Smartsheet Implementation · United Kingdom

The Smartsheet expertise
your enterprise
actually needs.

Enterprise Smartsheet implementation, automation, and Premium Apps — delivered by someone who built environments and scoped engagements from inside the vendor, across two senior roles.

What sets this apart
Vendor-side background
Former Smartsheet Solutions Consultant and Professional Services Sales Manager
Enterprise-grade delivery
Built and scoped at scale — not a freelancer who added Smartsheet to a list
From implementation to apps
Sheets and workspaces through to custom-built premium applications
UK-based practice
Serving UK and European enterprise clients, aligned to UK hours and context

Services

Four ways we work with you

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Implementation
Sheets, dashboards, and workspaces built to match how your team actually operates.
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Workflow Automation
Remove manual status-chasing. Automated alerts, approvals, and cross-system flows.
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Training & Enablement
Your team self-sufficient — not reliant on a consultant for every change.
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Premium Apps
Control Center, Data Shuttle, and Data Mesh — enterprise-scale Smartsheet capabilities, properly implemented.
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Vendor
Inside experience
Founded by a former Smartsheet Solutions Consultant and Professional Services Sales Manager
Disciplines combined
Technical delivery and commercial scoping — both sides of how Smartsheet gets deployed
UK
Enterprise-focused practice
Serving PMO leads, ops managers, and Smartsheet admins at mid-to-large organisations

Approach

Clear scope. Straightforward delivery.

Every engagement starts with a conversation, not a sales deck. The scoping is precise because the background is vendor-side — we know exactly what a well-defined Smartsheet project looks like.

Start a conversation
01
Discovery call
Understand your environment, what you're trying to achieve, and whether there's a well-defined piece of work. No obligation.
02
Scope & proposal
A written scope of work: deliverables, timeline, cost. Written from the discovery, not a template.
03
Delivery
Work happens in your environment with structured check-ins. Nothing ships without a joint walkthrough.
04
Handover
Documentation, training where scoped, and a clean close. The goal is that you don't need us again unless you want to expand.

Ready to talk through your project?

Whether you're starting fresh, inheriting an environment, or trying to get more from a licence you already have — a short call is the fastest way to establish fit.

Get in touch

Services

What we deliver

From initial Smartsheet configuration through to Control Center, Data Shuttle, and Data Mesh — every service is delivered by someone who has operated at enterprise scale, from inside the vendor.

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Implementation

Build & Configure

We build sheets, dashboards, reports, and workspaces that reflect how your teams actually operate — not a demo environment repurposed with different column names. The deliverable is a production-ready Smartsheet environment your team uses from day one, not a starting point to be iterated on indefinitely.

This includes everything from workspace architecture decisions through to row-level permissions, cross-sheet formulas, and reporting views that give the right people the right visibility.

  • Workspace architecture and sheet design
  • Dashboards, reports, and portfolio-level views
  • Cross-sheet formulas, data linking, and cell linking
  • Permission structures, access controls, and licensing guidance
  • Migration from spreadsheets, legacy tools, or unstructured Smartsheet environments
  • Post-go-live optimisation and iterative builds

Suited to new Smartsheet deployments, post-purchase implementations where the licence has been acquired but the environment hasn't been built, and environments that have grown organically without a clear structure.

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Workflow Automation

Automate

Manual status-chasing, approval chains, and data-entry handoffs are the most common time drains we see in Smartsheet environments. We identify and automate the repetitive work so your team focuses on decisions, not administration.

This ranges from simple row-level alerts and approval chains through to more complex conditional workflows — covering the full range of Smartsheet's native automation capabilities.

  • Automated alerts, reminders, and update requests
  • Approval workflow design and build
  • Integration with Slack, Microsoft Teams, and email notifications
  • Conditional logic, branching workflows, and escalation paths
  • Audit and rebuild of existing automations that have grown unwieldy

Typically paired with implementation, or delivered as a standalone engagement for teams who have the sheets in place but are still doing too much manually.

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Training & Enablement

Skill-up

The measure of a good Smartsheet engagement is a team that runs it independently. Training is structured around your environment, your use cases, and the actual capability level in the room — not a product walkthrough delivered to whoever turns up.

Sessions are role-based: what an admin needs to know is different from what a project manager needs, and different again from what a board-level viewer needs. We design accordingly.

  • Role-based sessions: admin, builder, and end-user tracks
  • PMO and project team enablement workshops
  • Recorded walkthroughs for async onboarding of new starters
  • Internal documentation and playbook writing
  • Smartsheet admin coaching — ongoing advisory for in-house admins
  • Train-the-trainer for organisations building internal Smartsheet capability

Delivered at project handover, or as a standalone engagement for teams who have inherited a Smartsheet environment and need to understand and own it.

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Premium Apps

Advanced Capabilities

Smartsheet's Premium Apps extend the platform well beyond standard sheets and dashboards. We implement and configure these tools for organisations that need enterprise-scale programme management, automated data movement, or unified multi-source reporting — capabilities that require specialist knowledge to deploy correctly.

Most organisations with a Smartsheet Enterprise licence have access to one or more of these products but haven't fully deployed them. We scope and build the implementation from scratch, or audit and improve an existing setup.

Control Center

Smartsheet's programme management layer — designed for organisations running multiple projects from a single standardised template. Control Center provisions new project sheets automatically, enforces consistency across the portfolio, and rolls up data into executive reporting without manual effort.

  • Blueprint design and template standardisation
  • Automated project provisioning workflows
  • Portfolio-level rollup reporting and dashboards
  • Global updates and bulk sheet changes across the programme
Data Shuttle

Automates the movement of data into and out of Smartsheet on a schedule — replacing manual CSV exports, copy-paste routines, and fragile spreadsheet imports. Data Shuttle connects Smartsheet to external data sources and keeps sheet data current without human intervention.

  • Scheduled imports from CSV, XLSX, and cloud storage (Google Drive, OneDrive, Box, SFTP)
  • Automated exports from Smartsheet to external systems
  • Lookup-based data enrichment and column mapping
  • Workflow design to eliminate manual data-entry handoffs
Data Mesh

Creates live, cross-sheet data connections — allowing a single source-of-truth sheet to populate fields in multiple destination sheets automatically. Data Mesh eliminates duplicated data entry across a Smartsheet environment and keeps related records in sync without manual updates or complex formula chains.

  • Source-to-destination sheet mapping and connection design
  • Bi-directional sync between related records across sheets
  • Replacing fragile cell-link and VLOOKUP architectures
  • Restructuring environments built on duplicated manual data

Premium Apps availability depends on your Smartsheet licence tier. We can advise on whether your current plan includes these capabilities and what additional licensing, if any, is required.

Not sure which service fits?

Most engagements combine two or more service areas. A short discovery call is the best way to figure out what's actually needed.

Book a discovery call

About

Built on vendor experience

Unit One Solutions exists because the best Smartsheet implementations come from people who've been inside the platform — not just users of it.

The background

Experience from both sides of the table

Unit One Solutions was founded by a former Smartsheet employee — first a Solutions Consultant delivering enterprise implementations hands-on, then a Professional Services Sales Manager scoping and selling complex engagements across large accounts.

Most Smartsheet consultants learned the platform through use. This practice was built by someone who implemented it professionally, then wrote the statements of work that defined what a well-run engagement looks like.

That means two things in practice: the technical work is done by someone who has operated at enterprise scale, and the scoping conversation is precise — no over-engineering, no ambiguous deliverables, no scope creep.

"Not a generalist who added Smartsheet to a services menu — someone who helped define how the vendor delivered it."

Career record
SC
Solutions Consultant — Smartsheet
Hands-on enterprise implementation. Built production sheets, dashboards, automations, and integrations for clients across sectors. The role that defined what a properly built Smartsheet environment looks like.
PSSM
Professional Services Sales Manager — Smartsheet
Scoped and sold enterprise professional services engagements. Defined requirements, structured delivery plans, and authored the statements of work that governed large-scale implementations.
UK
UK-based practice
Working with UK and European enterprise clients. UK business hours, GDPR considerations, and familiarity with UK enterprise procurement and buying contexts.

How we work

Principles behind every engagement

01
Scope before build
Every engagement starts with a written scope of work. Not a generic proposal — a specific document that defines what will be delivered, what's excluded, and what success looks like.
02
Independence as the goal
The aim of every training and handover is a team that doesn't need us. Dependency on a consultant is a failed engagement — the measure of success is your team owning the environment.
03
No over-engineering
The best Smartsheet builds are the ones that do exactly what the team needs and no more. Complexity for its own sake creates maintenance burden. We build to the problem, not to demonstrate capability.
04
Honest recommendations
If Smartsheet isn't the right tool for part of your use case, we'll say so. There's no quota pressure here — the recommendation is the one that actually serves the brief.
05
Direct communication
Straightforward updates, no jargon, no status theatre. If something is behind or needs a decision, you hear it directly — not dressed up as a progress report.
06
Enterprise standards
Work is delivered to production standards — documented, tested, and structured so that the next person who touches it can understand it. Not quick builds that work until someone needs to change them.

Want to talk through your project?

Discovery calls are free, focused, and — since the scoping background is vendor-side — usually productive within 30 minutes.

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Contact

Start a conversation

Use the form to introduce yourself and describe what you're working on. We'll respond within one business day.

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What to include

The most useful enquiries give us a brief description of your current Smartsheet environment (or the absence of one), what you're trying to achieve, and any relevant constraints — timeline, team size, existing tooling.

No need to have the brief fully formed. If you're at the stage of figuring out what's actually needed, that's exactly what the discovery call is for.

BaseUnited Kingdom
ClientsUK & European enterprise
PlatformSmartsheet (all tiers)
ResponseWithin 1 business day
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